Shipping policy

Prices are based on average weight and parcel dimensions. It also contributes to the cost of the packaging used.

If you see free postage for your delivery in the checkout this is because you will be receiving a special offer that I have applied and it will be for a limited time. I will be sending all deliveries by special delivery or tracked and signed for during this limited time of free postage.

I get proof of postage on all orders & all orders will be sent via Royal Mail. Please double check your delivery address is correct to ensure your parcel is delivered to the right address. I cannot be responsible for redelivery of parcels if given the wrong information.

Orders will aim to be dispatched within 1-5 working days from receipt of your order but bespoke orders will be longer – I will inform you of estimated time when you order. During busy times times may take longer. Please be aware that postage times for the Royal Mail will fluctuate during busy periods and due to British lockdown systems caused by the global pandemic.

If you find you have any postal issues you can claim for lost parcels directly from Royal Mail. I will provide you with any information needed to make your claim. To make a claim your must have chosen the insured Signed & Tracked option.

If you have an urgent request, please get in touch and I may be able to offer an express service.