Sparks of Joy oil painting
Sparks of Joy oil painting
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Oil paint on board. Framed in a hand painted wooden tray frame. Frame colour: Drop Cloth by Farrow and Ball.
Picture size: 15cm x 15cm
Framed size: 16cm x 16cm
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Shipping & Returns
Delivery
Prices are based on average weight and parcel dimensions. It also contributes to the cost of the packaging used.
If you see free postage for your delivery in the checkout this is because you will be receiving a special offer that I have applied and it will be for a limited time. I will be sending all deliveries by special delivery or tracked and signed for during this limited time of free postage.
I get proof of postage on all orders & all orders will be sent via Royal Mail. Please double check your delivery address is correct to ensure your parcel is delivered to the right address. I cannot be responsible for redelivery of parcels if given the wrong information.
Orders will aim to be dispatched within 1-5 working days from receipt of your order but bespoke (made to order items) orders will be longer – I will inform you of estimated time when you order. During busy times times may take longer. Please be aware that postage times for the Royal Mail will fluctuate during busy periods and due to British lockdown systems caused by the global pandemic.
If you find you have any postal issues you can claim for lost parcels directly from Royal Mail. I will provide you with any information needed to make your claim. To make a claim your must have chosen the insured Signed & Tracked option.
If you have an urgent request, please get in touch and I may be able to offer an express service.
International
Yes, we do ship internationally! All orders are shipped via a Royal Mail Tracked service.
We have been given this advice from Royal Mail so please note: *Each country has their own duties and taxes, so you are responsible for any incurred fees when you receive your order.*
Orders between 10€ and 150€ customers are likely to be charged Import Tax and a handling fee. Orders over 150€ customers are likely to be charged Import Tax, handling fee AND a Customs Charge
For international delivery our standard charges are based on Royal Mail’s prices for different world zones, I send all parcels by international track and signed for so you always see when your parcel is and it is fully insured. There are two optoions Europe or Rest of the World.
Shipping Options UK
I use Royal Mail for all my postage and only send out items with proof of delivery and a signature required due to the nature of the products I sell. Because they are one of pieces of artwork and their value needs to be insured appropriately.
You will have the choice of :
1st Class Signed For - Insurance up to £50. Signed on delivery.
Special Delivery next day before 1pm - Insurance for loss or damage up to £500. Next day delivery after dispatch, it can take me up to three working days to dispatch. If you need delivery quicker please get in touch with me so we can arrange a speedy arrival of your purchase.
Returns & Exchanges
When returning an item, it is recommended that you use a recorded service as I am not responsible for items that are lost or damaged in the post. Items remain your responsibility until they reach me. Return postage costs will not be refunded.
If you have changed your mind, or you want to return a gift please contact me, if I can accommodate an exchange I will depending on stock availability. Please notify me within 7 days of receipt if you are unsatisfied with your product for any reason.
You are welcome to exchange the item but you will be asked to pay for the postage costs.
You will need to return your unused, unopened and still in the original packaging item to me within 14 days from your order date.
Your refund will be processed upon receipt. Please ensure your order number and contact details are enclosed.
The return shipping costs will not be refunded (unless the item is faulty) and I will not be held responsible for missing items during their return. It is advised to return them ‘tracked’.
Refunds will be sent to the original payment method.
Address to return by post or by hand: Marna Lunt, 24 Exeter Street, Saltburn by the Sea, TS12 1BN. United Kingdom.
Environmental Policy
PACKAGING
- I use recycled packaging when sending out your orders. I buy from eco friendly websites who use recycled waste to make their products, and wherever possible I will repurpose packaging from any deliveries I have. I refrain from using plastic and use glassine paper to protect paintings and prints, followed by corrugated padding to protect your goods.
- All marketing media is printed on recycled paper, as well as printed products such as calendars and books.
- Archival prints will have the specific paper used in the description of the relevant product.
- I use local and UK businesses for my supplies, ensuring they have a minimum travel distance and support our local economy.
PAINT WASTE
- All toxic waste from my studio is stored in hazardous waste bins and then transported for professional disposal at a chemical disposal site.
- I reuse linseed oil and collect the paint sludge for separate disposal.
- Paint rags are also stored in hazardous bins and disposed off appropriately
- My brushes are cleaned in linseed oil and wiped and then I use artist soap for hands and brush clean up.
- NOTHING IS EVER SENT INTO OUR HOUSEHOLD WASTE OR DOWN THE DRAIN
Commissions
The Process
Commissioning your own painting is easier than you think, and the term ‘commissioning’ simply means that you contact an artist and ask them to create a painting specifically for you, whether that painting is a landscape, rather than buying a pre-existing painting that an artist has previously painted.
- Once you're happy that you like my style enough to trust me with your commission you just get in touch by email or the contact form with you idea for a painting.
- We will then discuss the required subject, painting size, composition, colours, cost, deadlines, framing… etc. I do have a price list for the more popular painting sizes which are estimations to give an idea of what you can expect to pay, they can vary depending on your requirements but not significantly.
- I will then gather reference material, photos or sketches, and you can send me any of your own photographs that I can use and to work from.
- Once everything has been finalised, I will send you an email with everything we discussed so that you have everything in writing and you are comfortable with going forward. To secure the commission you will then need to pay a non refundable deposit of 50%. There are no refunds at this point because of the many hours of research and dedicated time undertaken just your needs.
- I will then start work. I don't usually email photos throughput the work, not because I don't want to but I normally to so engrossed in the painting that I forgot all else around me. So I find it best to wait until the end stages and then I will get in touch and show you where I am with your piece. At this stage you can see how your painting is developing and can advise on any changes or alterations you might like.
- You are more than welcome to get in touch before that and ask for a progress report and I will be happy to update you.
- When the painting is finished and you are happy with the final images sent through the final 50% payment will be required. Once that has been processed I will then arrange an insured delivery, normally by courier to you.
- It's as simple as that.